| |
 |
| |
 |
| |
Ideal for your newly promoted staff managers, a practical course to build confidence. |
| |
|
 |
| |
|
| Find out more about GateHouse in-house courses |
| |
The new manager |
| |
This course provides an understanding of the responsibilities of the manager’s role and highlights practical and constructive approaches to the key tasks of management. Delegates will explore a range of practical skills, from managing and motivating staff to successfully achieving goals and objectives.
Offering this course in-house means that a crop of new or junior managers can meet and hopefully start to support each other and network to the benefit of the organisation. |
| |
|
| |
Course content |
| |
• A successful manager - roles, expectations, skills and attribute
• Management styles - effective styles for a variety of situations
• Interpersonal communication skills - listening, questioning, observing
• Non-verbal communication and its impact
• Assertiveness skills for difficult situations
• Constructive feedback
• Motivation - achieving and maintaining commitment
• Performance management
• Strategies for good time management
• Setting clear goals and SMART objectives
• Prioritising and delegating
• Making meetings matter. |
| |
|
| |
Staff that would benefit |
| |
This course could help all your newly promoted managers hone their skills in order to deal effectively with the challenges they face |
| |
|
| |
Feedback from in-house learners at North East Essex PCT |
| |
“Very lively and entertaining and informed, well done” Ruth Myers, March 2008
“Seminar Leader able to relate to us on a personal level” Angela Lynn, March 2008 |
| |
|
| |
|
| |
For more information about any of our in-house courses please call us on 020 8334 4525, or email: gatehouse@chamberdunn.co.uk |
|
Return to home page |